Discover winter sports at Club Med
Skiing with Club Med
Ski classes at Club Med
Experience a new approach to ski lessons.
Afternoons at Club Med
After a hard day skiing, nothing better than relaxing!
Other winter sports
Snowshoeing, Nordic walking, hiking… Club Med in the mountains is more than just skiing!
What you need to know before their stay
Insurance Total Peace of Mind™
Club Med offers the opportunity to sign up for Total Peace of Mind insurance which cover in case of trip cancellation / interruption, emergency accident and sickness, accident death & dismemberment, baggage & bagage delay. Total Peace of Mind insurance covers all of these unexpected incidents for your clients’ winter sports vacations.
The Club Med spirit also means protecting our guests in every circumstance!
Signing up for the kids club
Children ages 4 to 17 are automatically signed up for the Mini Club® and Club Med Passworld® as a part of Club Med’s all-inclusive packages. Baby Club Med® for ages 4 to 23 months and Petit Club Med® for ages two to four years old, require an extra supplement and are offered as an option.
It is strongly recommended to sign up when you make a reservation. To sign up, sign in to the client account.
Once your clients arrive at the Resort, you must present:
✔️ Child’s health records (with necessary vaccination papers)
✔️ A medical certificate certifying fitness for community living (certified just before arriving at the Resort, required for children up to five years old)
“MY CLUB MED” app
Guests can download My Club Med app to have a first taste of the experience that’s waiting for them, plan their activities on the ground and get tips to prepare for their stay.
Download through APP STORE and GOOGLE PLAY
Access to the Easy Arrival online service
Ski equipment rental, ski class sign-ups, necessary childcare information, check-in and check-out information… our Easy Arrival online service allows you to prepare their trip so that every thing is ready to go when they arrive! It’s the guaranteed stress-free way to save time.
This service is offered:
- 40 days before arrival for Silver, Gold and Platinum Great Members
- 30 days before arrival for Turquoise Great Members
Transportation information
If you reserved a trip that includes transportation, you will receive all of the documents necessary for your clients trip and transfers. If you reserved a trip without transportation, we can organize their transfer to the Resort. Parking spots* are also available in the majority of our resorts.
*additional cost
Once your clients have arrived in the Resort
Their arrival*
At Club Med, the usual arrival day is Sunday. Perfect to avoid traffic! But you are free to arrive on other days.
When guests arrive at the Resort, starting at 3pm, our G.O.s® will welcome them with smile.
If they arrive earlier, lunch can be arranged**. Ski passes take effect the day after they arrive.
*For trips of four or more days
** Extra Charge
Check-in
Guests will find everything they need for their stay at the Resort’s reception area: ski passes and the Club Med Pass card (or Club Med digital bracelet*) that will be their room key, equipment locker key and payment method for à la carte services.
*Depending on the Resort
Sign up
Ski lessons, kids clubs… you can sign up for it all in the Resort and even before if you are registered for the Easy Arrival* online service. This is the Club Med difference that makes it easy to fully enjoy your holidays from the moment they begin!
A la carte services
Once they arrive, guests can open an account at reception with an international bank card as soon as they arrive.
The Club Med Pass card (or your digital Club Med bracelet) will allow them to freely pay for à la carte services (Spa treatments, purchases at the boutique…). Their total purchases will automatically be added to their account and they can settle the bill at the end of their trip.
With the Easy Arrival** online service, guests can register their bank details before their trip, to save time when they arrive.
*Depending on Resort
Your gear
At the Club Med Ski Pro Shop®, guests can rent their ski gear in a fully functioning store located in the heart of the Resort and enjoy the expert advice of our G.O.s®
We offer the latest equipment from the best brands on the market adapted to your skill level.
If you have used the Easy Arrival online service, their equipment will be waiting for them in their ski locker!
Where to get information?
- At the Resort’s reception, open 24/7 and with the Guest Relations team, available at all times in the day in most of our Resorts
- On the digital information screens or bulletin boards in the Resort
- On My Club Med App: mobile app to download and find information in real time.
Food & drink
The buffet service at your Resort’s restaurant brings together a variety of original and revisited classic dishes to please every palette.
The Resort’s bar offers refreshments at key moments in the day as well as salty and sweet snacks.
In certain Resorts*, enjoy a late breakfast, a snack or a late night menu in our Gourmet Lounge. Cozy atmosphere guaranteed!
*Available at Valmorel, Arcs Panorama, Grand Massif Samoëns Morillon, Val Thorens
Club Med’s festive spirit
The Club Med spirit also means unmissable festive moments all throughout your stay:
- Return from the slopes for a friendly happy hour at the end of the morning and at afternoon snacktime
- “Crazy Signs” – Club Med’s signature and easy to learn dances
- Pre-dinner cocktail, often accompanied by a musical group or activity
- Club Med Shows, which also star your kids and teenagers at the end of the week. And don’t forget the nights on the dance floor!
Leaving the resort:
The day of departure:
- Your room must be vacated by 10am
- A luggage storage space* is available for your use
- Lunch is included
- Your ski pass is no longer active
*available in the majority of our Resorts
A few essential vocabulary words for your holidays at Club Med
G.M.®, G.O.®, Village Chief, Crazy Signs… these are all words that you’ll hear often at Club Med. Don’t worry, we’ve got you covered with a small glossary so you’ve got the meanings down pat before you arrive.
At Club Med, getting ready is child’s play
Here are our packing tips
✔️ Bath towels
✔️ Shower gel and shampoo
✔️ Towels for the pool, if there is one
✔️ Your identity papers. They will be requested when you arrive and sometimes on the slopes, especially on cross-border ski areas.
✔️ A ski outfit (warm waterproof jacket and pants, or a jumpsuit)
✔️ Thermal tee shirts
✔️ A sweater or fleece
✔️ A hat or headband
✔️ A neckband or scarf
✔️ A pair of gloves or mittens
✔️ High socks or ski tights
✔️ Ski tights
✔️ Ski mask
✔️ Category 3 or 4 sunglasses
✔️ Full spectrum sunblock made for winter sports
Here are a few tips to help you pack for kids
WHAT YOU’LL FIND ONSITE:
✔️ Bath towels
✔️ Shower gel and shampoo
✔️ Towels for the pool, if there is one
✔️ Helmets are included for guests up to 12 years old when you rent ski equipment from Club Med
✔️ Child’s identity papers
✔️ Child’s health records (with necessary vaccination papers)
✔️ A medical certificate certifying fitness for community living (certified just before arriving at the Resort, required for children up to five years old)
✔️ Good quality, warm and waterproof clothes for skiing: a ski outfit (warm and waterproof jacket and pants, or a jumpsuit), thermal tee shirts, a sweater or fleece, a hat or headband, a neckband or scarf, a pair of gloves or mittens, long socks or ski tights, a ski mask and category 3 or 4 sunglasses
✔️ Full spectrum sunblock designed for winter sports
✔️ A change of clothes that the children are comfortable in
✔️ A small bag to store items throughout the day
Are you traveling with baby?
§ In Resorts with a Baby Club Med®, a Baby Welcome® kit will be waiting for you in your room:
✔️ Crib
✔️ Baby bathtub
✔️ Bottle warmer
✔️ Stroller
Baby Welcome® is included in your all-inclusive package. To arrange yours, simply ask when you make your reservation.
§ Changing rooms are available in the Resorts’ common spaces 24/7
§ For meals, you have three options:
- The Baby Corner: this dedicated space in our restaurants offers a diverse buffet and a choice of baby-sized savory and sweet bowls. It is stocked with a mixer, a bottle warmer and a microwave oven.
- The Baby Restaurant: a restaurant especially conceived for children, where kids can enjoy delicious and healthy meals made just for them, either accompanied by you or the Baby Club Med G.O.s®
- Les Biberonneries: Here you will find all you need to prepare your baby’s meals, 24/7 (sterilizer, bottle warmer, microwave oven, mineral water, small dishes…)
✔️ Bibs
✔️ Breastmilk/formula
✔️ Diapers
✔️ Disposable swim diapers (required for children three months or younger) if you’re staying in a Resort with a swimming pool
✔️ Baby wipes
✔️ Their favorite stuffed animal
